We're a small team. We read every message and try to respond within two business days. Please pick the channel below that matches what you need.
💬 Quickest: message the bot
For account questions, alert issues, command help.
Open @ExamPulseBot on Telegram and type /help or just describe your issue.
For payments, refunds, privacy requests, partnership enquiries.
Please include your phone number (account ID) and any Razorpay payment ID where relevant.
📣 Public channel
For announcements and the public notification stream.
@ExamPulseFeed on Telegram
Operator information
ExamPulse is operated as an independent service from Gujarat, India. For legal correspondence please email support@exampulse.co with the subject line beginning “Legal:”.
Response times
- Bot replies — usually within the same day; the team is one person plus a bot.
- Email — within 2 business days.
- Refund requests — within 2 business days, processed within 5-7 business days after approval (Razorpay timeline).